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Privacy Policy

Effective Date: [2/ 2/ 2026]
Last Updated: [2/ 2/ 2026]

 

This Privacy Policy describes how Monarch Med NP (“we,” “us,” or “our”) collects, uses, and shares information when you visit https://MonarchMedNP.com (the “Website”).

Important note: This Website is intended for general informational purposes. Scheduling, membership enrollment, and clinical communications may be handled through a separate electronic health record (“EHR”) / patient portal. When you click a portal link, you are leaving our Website and the portal provider’s privacy practices apply.

1) Information We Collect

A. Information you provide to us

We may collect information you voluntarily submit, such as:

  • Name, email address, and phone number (for general inquiries)

  • Information you enter into forms on the Website

  • Newsletter signup information (if/when offered)

Please do not submit private health information (PHI) through Website forms. For medical questions or sensitive information, use the patient portal or other secure methods we provide.

B. Information collected automatically

When you use the Website, we (and our service providers) may automatically collect:

  • IP address, device type, browser type, operating system

  • Pages viewed, time spent, links clicked, referral/exit pages

  • Approximate location (e.g., city/state) derived from IP address

  • Log and security data used to help protect the Website

C. Cookies and similar technologies

We may use cookies and similar technologies (e.g., pixels, tags) to operate the Website, remember preferences, and understand Website usage. Some cookies are essential for the Website to function. Others may be used for analytics or marketing depending on your settings and, where required, your consent.

2) How We Use Information

We use Website information to:

  • Respond to inquiries and provide customer support

  • Provide updates you request (such as newsletters, if you opt in)

  • Operate, maintain, and improve the Website

  • Monitor and help prevent fraud, misuse, or security incidents

  • Comply with legal obligations and enforce our policies

3) Newsletters and Marketing Communications (If Offered)

If you sign up for a newsletter or other communications:

  • We will use your contact information to send the communications you requested

  • You can opt out at any time by using the unsubscribe link in our emails or by contacting us (see “Contact Us”)

We do not send marketing emails without an opt-in where required.

4) How We Share Information

We may share information in these situations:

A. With service providers

We may share information with vendors that help us operate the Website and provide services (for example, website hosting/platform services, analytics, email delivery, or security tools). These providers may access information only as needed to perform services for us.

B. For legal and safety reasons

We may disclose information if required to comply with law, respond to lawful requests, protect rights/safety, investigate fraud, or enforce our policies.

C. Business transfers

If we undergo a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

We do not sell your personal information for money.
(If you later change this practice, you should update the policy.)

5) Third-Party Links (Including Patient Portal / EHR)

The Website may contain links to third-party websites or services (including an EHR/patient portal). We are not responsible for the privacy practices of those third parties. We encourage you to review their policies.

6) Your Choices

Cookies

You can control cookies through:

  • Any cookie banner/preferences tool provided on the Website (if enabled)

  • Your browser settings (blocking/deleting cookies may affect functionality)

Email preferences

If you receive emails from us, you can opt out by using the unsubscribe link or contacting us.

Do Not Track: Some browsers offer “Do Not Track” signals. At this time, the Website may not respond to these signals.

7) Data Retention

We retain Website information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through the Website. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9) Children’s Privacy

The Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Website, contact us and we will take reasonable steps to delete it.

10) Nevada Residents (Designated Request Address)

Nevada law provides certain privacy rights regarding “covered information.” If you are a Nevada resident and would like to submit a privacy request, you may contact us at:

Designated Request Address:
Email: [privacy@monarchmednp.com OR another email you choose]
Mail: [Your mailing address]

11) California Website Disclosure

If you are a California resident, you may have additional rights under California law depending on the circumstances. For this Website, we disclose:

  • The categories of information we collect are described in Section 1

  • The categories of third parties we may share information with are described in Section 4

  • We will post changes to this policy by updating the “Last Updated” date above

12) Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “Last Updated” date. Continued use of the Website after changes become effective means you accept the updated policy.

13) Contact Us

For questions about this Privacy Policy or Website privacy practices, contact:

Monarch Med NP
Email: Tara@monarchmednp.com 
Mail: 

5150 Mae Anne ave

Suite 405 PMB 1207

Reno, nv 89523 

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